Online Banking  allows consumers to access their accounts 24/7 from anywhere with an internet connection. Banks and credit unions that offer online banking also provide mobile apps that allow customers to access their accounts via smartphone. It saves time because consumers don’t have to wait for a bank branch to open or rely on public transportation to get to a brick-and-mortar location. In addition, the ability to monitor account activity around-the-clock can help catch fraudulent activity before it causes any financial damage or loss.

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Consumers can access their checking and savings account balances, obtain statements, make transfers between accounts, pay bills, set up direct debits or automatic payments and purchase products and services online. Additionally, many banks and credit unions offer the option to buy money orders and access a safe deposit box through their websites and apps.

If a bank or credit union doesn’t offer these options through its website, you can still visit a branch to buy money orders and access a safety deposit box. However, you will likely incur a fee to do so.

If you’re not tech-savvy or prefer a personal touch, you may be less inclined to bank online. While most banks are working hard to improve their online platforms, they can be slow to implement new features or update old ones. And if you have issues with your account, it’s not always easy to reach someone at a customer service desk. Most online banks offer chat and automated phone lines but not human support.